- 📌 120 US-25A #102, Asheville, NC 28803, USA
Welcome to [Your Company Name]. By booking our services, accessing our website, or using our platforms, you agree to be bound by the following terms and conditions. Please read them carefully before engaging our services.
By hiring [Your Company Name], you enter into a contract for professional moving services. The scope of work, service date, pricing, and specific terms will be outlined in your written estimate or service agreement. All services are subject to availability.
Pricing: All rates are based on the information provided by the customer. Final charges may vary depending on the actual size, complexity, or duration of the move.
Deposit: A deposit may be required to secure your moving date. Deposits are typically non-refundable unless otherwise stated.
Payment Methods: We accept major credit cards, debit cards, cash, and other methods specified at booking.
Final Payment: Full payment is due upon completion of services, unless otherwise agreed upon in writing.
Cancellation Policy: Cancellations must be made at least 48 hours in advance. Late cancellations may result in a fee or forfeiture of your deposit.
Rescheduling: Rescheduling is allowed based on availability. We recommend providing at least 72 hours’ notice to avoid disruption or rescheduling charges.
To ensure a smooth moving process, customers are expected to:
Be present or have a designated representative available during the move.
Provide accurate and complete information about all items to be moved.
Ensure parking access and clear pathways at both the origin and destination.
Secure all valuables, personal documents, and items of high sentimental value separately.
Basic Coverage: [Your Company Name] provides basic liability coverage at no additional cost as required by law.
Additional Insurance: Customers are encouraged to purchase third-party moving insurance for full replacement value protection. [Your Company Name] is not responsible for items not packed by our staff unless negligence can be proven.
Damaged Items: All claims must be reported in writing within 7 days of your move date. Claims are subject to investigation and verification.
The following items are prohibited and will not be transported under any circumstance:
Flammable, explosive, or hazardous materials
Firearms and ammunition
Perishable food or plants
Cash, jewelry, or other irreplaceable personal valuables
While we do our best to meet scheduled move times, delays may occur due to weather, traffic, mechanical issues, or other unforeseen events. [Your Company Name] is not responsible for loss or damages arising from delays beyond our control.
If storage is included or requested:
Items will be stored in a secured facility.
Monthly storage charges will apply and must be paid on time.
Access to storage must be arranged in advance and may be subject to service fees.
[Your Company Name] reserves the right to refuse or discontinue service if:
The customer is verbally or physically abusive to staff.
Conditions are unsafe for movers.
The scope of work differs significantly from the initial agreement.
These Terms & Conditions are governed by the laws of the state in which [Your Company Name] operates. Any disputes arising shall be resolved through mediation or arbitration before pursuing court proceedings.
Express Asheville Movers is dedicated to providing professional moving solutions that combine experience, care, and transparency. Our goal is to make your relocation as smooth and stress-free as possible. Serving Asheville and surrounding towns with pride and integrity.
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